PRIVACY POLICY

Effective Date: 19/02/2026

Threads Worldwide (“Threads Worldwide,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your data.

By accessing our website, submitting a form, placing an order, or communicating with us through any channel (including SMS), you agree to the practices described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please do not use our website or services.


1. What Information Is Collected

We may collect personal information from you in multiple ways, including when you voluntarily provide it or when it is collected automatically through your interaction with our website.

Information You Provide Directly

When you submit information through forms, checkout pages, customer support inquiries, or email communications, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping or delivery-related details (if applicable)

  • Order history and purchase information

  • Customer service messages or inquiry content

  • Any other information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device type (mobile/desktop/tablet)

  • Operating system

  • Website activity (pages visited, time spent, clicks, scroll behavior)

  • Referral source

  • Approximate location based on IP address

This information helps us improve site functionality, performance, and customer experience.

Third-Party Sources

We may receive certain information from third-party providers such as payment processors, analytics platforms, and marketing services. This may include transaction confirmation details, traffic sources, and advertising engagement activity.


2. How User Data Is Used

We use collected information to operate our business, provide services, improve customer experience, and comply with legal obligations.

Your personal information may be used for:

Order Fulfillment and Service Delivery

  • Processing transactions and payments

  • Sending order confirmations

  • Managing shipping and delivery updates

  • Resolving disputes or refund requests

Customer Support and Communication

  • Responding to inquiries

  • Providing support via email, SMS, or other channels

  • Troubleshooting website or order issues

Operational Improvement

  • Monitoring and improving website performance

  • Enhancing user experience and personalization

  • Analyzing customer behavior trends

Marketing and Promotional Communications

  • Sending promotional emails or SMS messages (only if opted in)

  • Informing customers of new products, offers, or campaigns

  • Supporting lawful advertising and retargeting

Security and Fraud Prevention

  • Detecting fraudulent activity

  • Preventing unauthorized system access

  • Maintaining transaction security

Legal and Compliance Purposes

  • Meeting regulatory obligations

  • Maintaining business records

  • Responding to lawful government requests

We do not use your personal data for purposes materially different from those outlined in this Privacy Policy without proper notice or consent where required.


3. SMS Opt-In Details

By providing your phone number and opting in, you agree to receive SMS messages from Threads Worldwide.

These messages may include:

  • Order confirmations

  • Shipping notifications

  • Customer support communication

  • Promotional offers (if opted in)

  • Limited-time announcements

Message frequency may vary.
Message and data rates may apply.

Opt-Out Instructions

You may opt out at any time by replying:

STOP

After opting out, you will no longer receive SMS messages unless you re-subscribe.

Help Instructions

For assistance, reply:

HELP

You may also contact us at:
📩 angela@threadsworldwide.com


4. Cookie & Tracking Practices

Threads Worldwide uses cookies and similar tracking technologies to improve website performance and user experience.

Cookies may be used for:

  • Website analytics

  • Traffic measurement

  • Performance optimization

  • Remembering user preferences

  • Monitoring marketing effectiveness

You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.


5. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

  • Restricted access to personal data

  • Secure storage and processing systems

  • Encryption and authentication where appropriate

  • Monitoring for unauthorized access attempts

  • Internal data handling procedures

Although we strive to protect your data, no system can guarantee complete security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.


6. User Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of personal data

  • Opting out of marketing communications

  • Withdrawal of consent

To exercise your rights, contact:
📩 angela@threadsworldwide.com

We will respond within a reasonable timeframe in accordance with applicable law.


7. Mobile Info Sharing Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


8. Third-Party Services and Sharing

We may share personal information with trusted third-party service providers to help operate our business, including:

  • Payment processors

  • Shipping providers

  • Hosting providers

  • Analytics services

  • SMS and email platforms

  • Customer support tools

These providers may only use your information to perform services on our behalf and must maintain confidentiality.

We may also disclose information when required by law.


9. Children’s Privacy

Threads Worldwide does not knowingly collect personal information from individuals under the age of 18. If such information is discovered, it will be deleted.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on our website and will become effective immediately unless otherwise stated.


11. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

📩 Email: angela@threadsworldwide.com
🌐 Website: www.threadsworldwide.com